The Screw Specialists
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The Screw Specialists

Phone Icon (862) 304-4396

Terms and Conditions

Placing An Order

Online orders can be placed 24 hours a day, 7 days a week on the website. Online ordering is straightforward and convenient; simply click the "Add to Cart" button from any product page on the website and then follow the subsequent instructions.

Telephone orders can be placed Monday thru Friday, 8 a.m. to 4 p.m. (EST) by calling (862) 304-4396 or faxing us at (973) 777-0481.

Payment and Sales Tax

Presently, The Screw Specialists accepts credit card payments from Visa and MasterCard. Because The Screw Specialists operates in New Jersey, we are required to collect 7% sales tax on orders shipped to a New Jersey address. Those who live outside New Jersey will not be charged sales tax for orders placed on The Screw Specialists website, but may want to consult applicable tax laws in their state. Please call if you feel more comfortable placing your order over the phone.

Order Status/My Account

If you'd like to check the status of your screw order, we encourage you to refer to your order online, or call us at (862) 304-4396. Shipping transit times may vary depending on the item, shipping method used and destination.

You may also check your My Account profile for updates on the status of your order. Once an item has been shipped, this information will be reflected in My Account.


The Screw Specialists works to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order, please call us ASAP at (862) 304-4396 and we will do our best to cancel your order. If your order has already shipped, please see our Returns policy for further instructions.

Black Oxide Sheet Metal Screws Phillips Flat Head Stainless Steel Wood Screws Statuary Bronze Sheet Metal Screws Brass Plated Slotted Oval Head Screws


We stand behind our high-quality products, however, should you need to return your products simply ship the item back to our location (within 15 days after receipt of items) We will issue a prompt refund less a 20% restocking fee. Please note that we do not cover the return shipping cost.

Your satisfaction is our top priority. If any problems arise, please contact The Screw Specialists so that we may work to correct the issue.

Terms & Conditions

When you complete The Screw Specialists' member registration process, you agree to all of the terms herein. The Screw Specialists may update these terms and will notify you via e-mail or a prominent posting on this customer service page. Your continued use of The Screw Specialists after such notification indicates that you accept any and all changes. Users who do not subscribe to our email are encouraged to check this page periodically for any changes.

When placing orders, charges reflected in your Shopping Cart, including merchandise prices, are subject to correction in the event of calculation or printing errors. If a pricing error occurs, The Screw Specialists will contact you before proceeding with your order.

While the The Screw Specialists team works diligently to review the safety of all products, The Screw Specialists cannot be held liable for accidents resulting in personal injury that involve a product purchased on the site. In addition, The Screw Specialists is not responsible for copyright, registration or licensing infringement of products sold on the site.

Security and Privacy

We understand your concerns regarding privacy and designed this policy as part of our strong commitment to you. Cookies are used on the site to help customers access and track items in their shopping cart. A cookie is sent to the individual to identify them when they return to the site for the purpose of viewing items left in their shopping cart.

When registering as a member of The Screw Specialists, we may ask you to provide certain details about yourself. We do this in order to offer you a full range of information, products and services. To register as a member, we will ask you to provide your name, email address and mailing address. We will use this information to notify you of site changes and provide you with valuable offers from The Screw Specialists and its brands. All newsletters and promotional emails have an "opt-out" feature. When you order products, we will also need your billing and shipping information. This information should be as accurate as possible because we will use it for all contact, billing, and shipping purposes.

Because members and their privacy are top priority at The Screw Specialists, we use the most secure transaction software available. All credit card orders on The Screw Specialists website are processed on a secure server. Any credit card or other personal information you provide The Screw Specialists is protected by encryption using Secure Socket Layer Protocol (SSL). Only The Screw Specialists can decrypt this secure information. If you prefer not to place your order online, we would be pleased to take your order by phone. Please call our customer service team at (862) 304-4396. One of our customer service representatives will be happy to assist you.

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